Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Breakfast is included for children 5 and younger. Fees apply to children 6-17 years old.
Check-in Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Important information
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
- The seasonal pool will be open from June to September.
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
Fees and extras
Optional fees
- Airport shuttle fee: RUB 2500 per vehicle (one-way, maximum occupancy 4)
- Uncovered self parking fee: RUB 500 per day (in/out privileges)
- Pet fee: RUB 2500 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
In a provincial park
Location
When you stay at Hilton Garden Inn Moscow New Riga in Kostrovo, you'll be in a provincial park, you'll be a 11-minute drive from New Jerusalem Monastery. This upscale hotel is within the region of Crocus Expo Center.
Dining
Enjoy local cuisine at Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 164 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Amenities
Treat yourself with massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, a hair salon, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business, and other amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kostrovo? This hotel has 4951 square feet (460 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.