The front desk is open during the following times:
- Monday - Friday: 10:00 AM - 4:00 PM
- Saturday - Saturday: 10:00 AM - 3:30 PM
The check-in location differs from the property location. Check-in location: [L1-12 Chevron Renaissance Shopping Ctr]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Front desk hours are 9:30 AM-3:30 PM on public holidays. Check-in times are 2-5 PM Monday-Friday and 2-3:30 PM Saturday, Sunday, and public holidays. This property charges the following mandatory general deposits, collected at check-in: AUD 300 for 1 bedroom and 2 bedroom room type bookings; AUD 500 for 3 bedroom room type bookings.