Fantastic upon arrival.
Pla at reception was brilliant,
organised taxi,ferry tickets and transport to Pattaya.
Fantastic 2 nights here ,, awesome pool but rocky beach for swimming. Highly recommended
the property is very clean and beautiful. the common area is beautiful and clean. the beach is nice and quiet. there is not much wind and waves on this side of the island, so it is good for kayaking. there are many flowers and trees on the property. it is just beautiful. the room itself is also spacious, clean and beautiful. the bed is very comfortable. we booked 3 rooms. everything in the room works, and everyone was happy with their rooms. what we didn’t expect was the food. the breakfast is amazing. it is not like a normal hotel breakfast. everything is delicious. we also had dinner there everyday, and every dishes we ordered was delicious. all 6 of us love having meals there. all the staffs are friendly and very helpful. we all enjoyed our time there. we definitely recommend this place for anyone going to koh mak
Extremely overpriced. Pool is impressive, food was lovely but the room amenities were very basic for what we paid (no robes, slippers, hair dryer, body wash etc.) and the service was not at all what we expected for the price which was very wxpens
Laundry took 3 days to be returned to us, food took quite a while, we also felt we were overcharged for what we thought would be free (cold buffet on New year's eve).
Overall, beautiful island and surroundings but not a luxury hotel, definitely better available for better prices on the island and a little bit sterile for us.
This place might’ve looked great in his heyday, but not anymore. The version you see in the advertisement photos is not what you find when you arrive. We found a rundown version where many things didn’t work as they should. We booked the “Grande Deluxe” room, their most expensive. In that room, we found debris and construction materials leftovers. When we mentioned that the bathtub was not working, they claimed it was not mentioned in Expedia’s posting; thus, they had no obligation to repair it (?). We then asked to be transferred to a similar room where the bathtub did work. Their surrealist answer was that we would need to pay extra for the “upgrade.” We tried to explain that they could NOT upgrade us because we were in their most expensive room. To no avail; they insisted on saying we should pay to have a working bathtub. On the upside, their staff was friendly and well-mannered. The food was good, and the pool area was delightful. On balance, I would not recommend it.
Pros: Very peaceful place, friendly staff, beautiful infinity poo,. Very clean place.
Cons: far from everything else (can be a pro), beach is small and rocky, shower pressure very low.