Stayable Jacksonville West

We was very happy with the hotel. Yes they are under construction but it is to improve the place. The indoor area is was nice with a pool. The manager was on top of any problem you might have. They are limited on sraff, the staff they have with be happy to help. We had an issue with the A/C unit. The front desk lady even let us use a fan for the night. The maintenance man Nate was there early and fixed the problem. The manager Mandy is great. She will answer any of your question. Our last visit to the area was very disappointing and we stayed a supposedly 5 star place. Paris we are disappointed. So if you are going to Jacksonville and need a good place to rest. Don't lesson to the other reviews.

Very unprofessional and Not nice .It's dirty an stank ,Mold in rooms as well as no workers at night in lobby.had to wait her for different room key.Rude an bad energy

The rooms weren’t properly cleaned out

I reserved it and asked if we could have late check in and they stated yes but then no one was here or answered the phone. So paid for a hotel room we didn't get to use and are still currently looking for a room.

I dont want this review to beat them up too much which is why i gave them 3 stars. However, it seems as though they are slowly(very very slowly) renovating this place. As it stands, it looks like a very nice family hotel from the 70's that has had really no change since then. Sadly, at this point, it seems as though the hotel is currently mostly used as a low budget long term stay for the less fortunate. It happened to be one of the only rooms available in the city due to people that were evacuating from other places due to the storm. They didnt seem to be used to a full house and when we checked in they said they only had one person cleaning rooms so we would have to wait more than 30 minutes for thw room to be ready. When we finally got in the room it was clean enough i guess but felt dingy. The tv had no remote, there was a roku hooked up that appeared to be new because it needed to be set up and the box it came in we found in a drawer, and there were no towels. Asked for that stuff at the desk and eventually all was rectified. They were completely under staffed. The staff that was there seemed over worked but were still trying to meet the needs of the guests as best they could. There was no option for food on site aside from some vending machines. I believe the place has potential once it has had a very deep clean and remodel. But if you are looking for a nice hotel for a stay in jacksonville, i would pass on this place unless you were put of options.

The place was very unsafe. The entire building was dirty and strong smell. The bedroom had mildew, the bathroom door did not close properly, only 1 towel was provided for a reservation for 3 adults. The bedroom floor was very dirty. It was a terrible experience. I booked 4 nights and only stayed the first one because it was too late in the night to leave.